{
  "profile": "tabular-data-package",
  "name": "helpdesk-resolution-by-service-level",
  "title": "Help-desk case resolution time by service level",
  "licenses": [
    {
      "name": "4TU-General-Terms-of-Use",
      "title": "4TU.ResearchData General Terms of Use"
    }
  ],
  "resources": [
    {
      "name": "tbl-1-resolution-summary-by-tier",
      "path": "tbl-1-resolution-summary-by-tier.csv",
      "format": "csv",
      "mediatype": "text/csv",
      "encoding": "utf-8",
      "profile": "tabular-data-resource",
      "schema": {
        "fields": [
          {
            "name": "service_level",
            "type": "string",
            "description": "Service-level tier (modal value per case)."
          },
          {
            "name": "n_cases",
            "type": "integer",
            "description": "Number of cases in the tier."
          },
          {
            "name": "median_h",
            "type": "number",
            "description": "Median time to first resolution, hours."
          },
          {
            "name": "mean_h",
            "type": "number",
            "description": "Mean time to first resolution, hours."
          },
          {
            "name": "q25_h",
            "type": "number",
            "description": "25th percentile of resolution time, hours."
          },
          {
            "name": "q75_h",
            "type": "number",
            "description": "75th percentile of resolution time, hours."
          },
          {
            "name": "min_h",
            "type": "number",
            "description": "Minimum resolution time, hours."
          },
          {
            "name": "max_h",
            "type": "number",
            "description": "Maximum resolution time, hours."
          }
        ]
      }
    },
    {
      "name": "tbl-2-robustness-sensitivity",
      "path": "tbl-2-robustness-sensitivity.csv",
      "format": "csv",
      "mediatype": "text/csv",
      "encoding": "utf-8",
      "profile": "tabular-data-resource",
      "schema": {
        "fields": [
          {
            "name": "variant",
            "type": "string",
            "description": "Analysis variant (primary or robustness/sensitivity check)."
          },
          {
            "name": "outcome",
            "type": "string",
            "description": "Outcome measure used in the variant."
          },
          {
            "name": "H",
            "type": "number",
            "description": "Kruskal-Wallis H statistic."
          },
          {
            "name": "df",
            "type": "integer",
            "description": "Degrees of freedom."
          },
          {
            "name": "p",
            "type": "number",
            "description": "Uncorrected p-value."
          },
          {
            "name": "epsilon_squared",
            "type": "number",
            "description": "Epsilon-squared effect size."
          },
          {
            "name": "n",
            "type": "integer",
            "description": "Number of cases in the variant."
          }
        ]
      }
    }
  ]
}